Yes, it's true. After 3 months the electrical connection (inside of the hose) from the controls in the wand handle to the motor in the rug beater - developed a break in the wire. I should have used the warranty but found a way to twist the hose so that a connection is achieved. You know, it's really too bad Hoover just doesn't own up and do a recall - Hoover is a great brand and this model COULD HAVE been a great buy. NO. Don't buy one.Get more detail about Hoover S3755 Bagless WindTunnel Canister.
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