My wife and I bought this vacuum after reading tons of reviews that raved about it. But, we've only had the vacuum barely two years and it has had multiple problems. To date, the hardwood floor head has a broken lock tab/button (so we either have to baby it or buy a new one), the electric cord no longer retracts, the carpet powerhead doesn't spin any more and we can't seem to figure out why. We've cleaned it and also replaced the belts... so go figure. The unit isn't overly loud and when it was working we were happy enough with its performance. But one thing that started happening shortly after we bought it was that the indicator that tells you when the bag needs changing was not working properly. It usually said the bag needed to be replaced even with a brand new bag. The upshoot of all these problems is that we are now looking for yet another vacuum. Gone are the days when one could buy a Kenmore vac and be confident of having a good 20 or more years of service for your money. Our Kenmore was 35 when we donated it. It still worked, but we could no longer buy replacement parts. We're pretty disgusted with all of them now. Most have far too much plastic and in the wrong parts. A lot of money for products that break down quickly or give lack-luster performance. Get more detail about Hoover S3639 WindTunnel Canister Vacuum Cleaner.
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