Too bad this is so poorly made with cheapo plastic parts and apparently zero quality control, 'cause it's a great machine with lots of innovative features when it's working. But mine has broken three times in 15 months with light use. Replaced the first time (continuously retracting cord + broken telescoping wand) under warranty. Took about a month for the new machine to develop the cord retraction problem. Kind of annoying to tie a knot in the electrical cord to be able to use a new, $500 vacuum cleaner. Then a plastic part snapped that held the wand to the body snapped. Again, repaired under warranty (but the one facility is inconvenient and you'll be w/out a vac for a couple of weeks). Now that it's not longer under warranty, the power floor tool for carpets no longer works, there is no electrical connection happening between the wand and the attachment. I really expected better, considering it's Sears' top of the line vacuum. Says a lot about the quality of their appliances to me. Last Kenmore I'll ever purchase. Read the reviews on the 'net - you'll see these problems seem to be pretty common with this model despite the hefty price tag.Get more detail about Kenmore Canister Vacuum, Intuition.
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