I bought this unit to replace a dying 7.6v cordless vacuum that was at the end of its lifespan. I have four kids and was pretty excited about a new, better, more powerful hand vac. I received the Shark and, following advice I've seen on here, made sure to completely discharge the battery and then fully charge it for over 24 hours before first using it. I was extremely disappointed in the performance. It also seemed scuffed and used already. I then noticed the box said Refurbished on it and thought, I don't remember ordering a refurbished hand vac? In fact, [...] had the same unit for the same price, NEW, but I decided to go with Amazon for no real reason. I then checked the product's page on Amazon and it is extremely unclear when ordering it that it is refurbished. In fact, if you don't see the tiny print that says, "1 refurbished at $[...]", you would never know that you were not getting a new item. It doesn't say refurbished in the product description, nor when it's in your shopping cart, so if you just click Add To Cart, you would probably never see it.
I'd like to send this unit back, but I assume it was my fault for not catching the "refurbished" tiny text on the product page. I'm curious if everybody else that wrote great reviews about this product also had a refurbished unit, or if the seller just started pushing these out. Either way, I would greatly advice against this product based on my experience.Get more detail about Shark 15.6V Cordless Hand Vac - SV736k.
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