I was very hesitant to purchase this vacuum because of the bad reviews. Glad I didn't listen and went for it. This vacuum DOES NOT have a suction problem! I am fairly confident the issue is people don't read and comprehend the user manual. The problem comes down to TWO fill lines on the water tank. The fill line on the front (which is easy to see) is the water line when you must EMPTY the water tank. The real water fill line for normal vacuum operation is on the back of the water tank and is harder to see. The water fill line on the back is about 1-2 gallons less water than the one on the front. I did an experiment and the more full the water tank, the less suction power (makes sense as more water in the tank means it is harder to pull air through the system). When the proper amount of water is used (or even a little less to cheat) this thing has great suction!
Biggest positive:
1- Water filtered vacuum is awesome. This allows for almost zero dust being expelled from the vacuum. No longer do I get "allergy nose" after I vacuum for an hour or so.
As much as I like this product, I can't give it 5 stars.
Drawbacks:
1- The canister is pretty large and heavy. I could not imagine my grandmother using this vacuum.
2- Wish the wand was a little longer or adjustable. I'm 6ft and need to bend a bit.
3- The lid on the water tank doesn't have a latch, if the canister ever flips over you are going to have a mess on your hands.
Get more detail about Bissell Big Green Complete Home-Cleaning System, 7700.
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